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Questionnaire - Working with people who are deaf or hard of hearing

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When working with someone who is deaf or hard of hearing, you should:

  Y N
Keep the lights bright
Make sure people’s faces are visible
Raise your voice
Cut out any extraneous noise
Have side conversations with other people
Speak one at a time
Speak in a normal tone
Have written information available
Speak carefully as if to a child
Look at the interpreter while they are speaking
People with hearing loss can use intuition to work out when it’s their turn to speak